FAQ
How Do I Reserve A Watch?
At The Pini Collection, securing your exclusive Ragnar watch is a simple yet thoughtful process. Begin by signing up for our waiting list, where we’ll gather individual stories to find the best candidates who resonate with the spirit of Ragnar. Each watch is a unique talisman, and we want to ensure it goes to someone who will appreciate its meaning.
Payment and Shipping Details
Once your place is confirmed, you will receive an email with payment instructions. We accept various secure payment options to ensure your transaction is safe and simple. Shipping details will be provided upon confirmation of your order, so you can look forward to receiving your exclusive timepiece!
Secure Ordering & Payment Options
Your security is our priority. We use the latest technology to protect your personal information during the payment process. You can rest assured that your details are safe with us while you await your special watch.
Lifetime Guarantee
The PINI Lifetime Guarantee
Our Time Pieces are engineered for endurance and backed by a lifetime guarantee on all mechanical parts. Should any component require repair or restoration, our master technicians are at your service. Clients are responsible only for a flat labor fee. Which includes comprehensive service, professional handling, and insured return shipping. We manage the intricacies of the restoration, ensuring your timepiece remains a constant companion for a lifetime of adventure.
Member Stories
The Ragnarr is designed to mark life’s most significant chapters be it a retirement, a promotion, or a landmark birthday. To elevate the gifting experience, every $888 acquisition includes a custom Mini-Documentary service. Once a candidate is approved, you may submit personal videos and photos from your mobile device. Our internal media team will then professionally edit these into a cinematic tribute to accompany the watch. Furthermore, our staff is frequently moved by the extraordinary stories submitted; in select cases, we may even deploy our full media team to conduct an in-person interview with the candidate to document their journey for our global community of members.
Returns & Refunds
Due to the limited nature of our Ragnar watches, we strive to ensure you are completely satisfied with your purchase. Should you have any concerns, please contact our support team within 14 days of receiving your watch, and we will do our best to assist you.